Privacy Policy

Introduction

Quality First Turf ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, contact us for a quote, or engage our services.

Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address when you submit a contact or quote request
• Property address and project details for site assessment and estimating purposes
• Communications you send us via email, phone, or our website contact form

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited, through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates and project proposals
• Schedule and conduct on-site assessments and installations
• Communicate with you about your project, billing, and service updates
• Improve our website and services based on aggregate usage data
• Send you occasional updates about our services if you have opted in

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., scheduling software, payment processors) under confidentiality agreements
• Legal authorities when required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Project records are typically retained for a period consistent with applicable contractor licensing and warranty requirements.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to request that we restrict its processing. To exercise any of these rights, please contact us using the information below.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.